If you use chatbots to simplify repetitive tasks in your business, the news that Microsoft Copilot Chatbot Builder is now a standard feature of a Copilot Pro subscription will be welcome. Subscribers can also use Copilot within Microsoft 365 apps, removing the need for an extra subscription to access generative AI features on Microsoft Teams and more.
Previously, Copilot offered ready-to-use chatbots for tasks like cooking, vacation planning, and working out. Now, the Builder tool lets you create customized chatbots for specialized functions.
How Microsoft’s Copilot Chatbot Builder Works
The Microsoft Copilot Chatbot Builder doesn’t require coding skills. Instead, you can use prompts, guides, and natural language to create a chatbot for virtually any function.
Start by naming the chatbot and describing its purpose. Provide instructions on what you want it to do.
The Builder may ask follow-up questions to clarify the task and suggest prompts. Once you answer, the Builder generates a chatbot ready for integration on your site.
Key Features of the Chatbot Builder
One valuable feature for businesses is Retrieval Augmented Generation (RAG) for responses. RAG ensures the chatbot pulls data from your organization, providing accurate answers. For example, if you need a chatbot to handle company policy queries, RAG will ensure it uses company data.
The Builder also allows you to create GPTs that generate images using DALL-E 3’s image generation feature.
How the Chatbot Builder Can Benefit Your Business
The Microsoft Copilot Chatbots in Microsoft Copilot can save time, especially if you regularly use Copilot’s AI features. Instead of manually entering instructions, you can use custom chatbots to perform repetitive queries.
Making custom GPTs public can play a significant role in various business areas, like HR management and customer service. From a management perspective, chatbots reduce time spent answering simple questions, freeing up your schedule for other tasks.
Availability
The Microsoft Copilot Chatbot Builder is now available to all Copilot Pro subscribers for $30 per month.
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